Buurtzorg Web

Built together from the beginning

Nurses list Buurtzorg Web among their top five reasons for enjoying working at Buurtzorg.

A Buurtzorg nurse cycling through the neighbourhood

Built for the Buurtzorg way of working

Buurtzorg Web is a web-based software platform built specifically to support the Buurtzorg way of working:

  • to reduce bureaucracy
  • to increase productivity
  • and to improve the quality of care
Buurtzorg Web on a tablet

The solution was built (and has since been continuously extended, amended and innovated) for Buurtzorg in the Netherlands and then opened to other home care and nursing providers.

Buurtzorg Web is currently used by over 30 organisations in the Netherlands that have adopted the Buurtzorg model and decided to use the software. In all cases they have improved the quality of care, achieved higher productivity and reduced administration.

The relationship at the core

Buurtzorg Web is built around the relationship between professional and client. Around that core sit production, communication in the care chain, instruments and the community.

Buurtzorg Web model: the relationship between professional and client at the core, surrounded by production, communication in the care chain, instruments and community

Buurtzorg Web supports teams in their care-giving, teamwork and communication. It joins up all the teams and provides access to one Buurtzorg community. All the information on Buurtzorg Web about performance, interventions and outcomes is transparent, and each team can compare its performance with other teams. Regional coaches and head office can view data and act accordingly.

The Omaha System in Buurtzorg Web

The Omaha System is a research-based, standardised taxonomy for health care, with the focus on interventions and outcomes. Buurtzorg has built it into Buurtzorg Web to facilitate:

  • A holistic approach; client care from a holistic perspective, not just physiological aspects
  • Client care suitable for all ages regardless of medical conditions, etc.
  • The whole care-process; assessment, interventions and outcomes
  • Patient self-management and patient empowerment
  • Public health and community nursing tasks
  • A comprehensive yet practical classification system
  • Easy to understand terms and structures
  • Multi-disciplinary use/understood by others outside the nursing profession.

Read how Buurtzorg helped bring the Omaha System to the Netherlands

Interested in working the Buurtzorg way?

Let's talk about how we can cooperate instead of compete. We welcome ideas about what we can do together.

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